Quicken One Step Update downloaded over 1200 transactions dating back to mid-2022

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timl62
timl62 Member ✭✭✭

Just completed a one step update and quicken downloaded transactions back to mid-2022 for my Morgan Stanley accounts. All of these transactions are duplicates. How can I delete these erroneous duplicates without having to delete them individually?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @timl62,

    You can select multiple transactions by either holding down the SHIFT key on your keyboard to select a range of transactions or holding the CTRL key to individually select multiple transactions.

    After selecting transactions, right-click on one of the selected transactions and choose Delete from the drop-down list.

    I hope this helps!

    -Quicken Anja
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  • timl62
    timl62 Member ✭✭✭
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    Thanks. I was able to get around the problem by restoring a back-up file. Somehow, the mobile/web syncing had gotten turned on in my file. I disabled it mid-2022 because it seemed to be causing other issues for me. It may be a coincidence, but I think the duplicate transactions that were downloaded went back to the point in time when I disabled the mobile/web syncing. Anyway, after I restored the back-up file, I disabled the mobile/web syncing and ran the one step update and had no duplicates. Everything seems to be fine at this point. Thanks again.

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