Blank "Enter Quicken ID Password" prompt again
Mark Fertig
Quicken Windows Subscription Member ✭✭
Launching Quicken Classic for Windows, I'm getting a blank "Enter Quicken ID Password" prompt about once a week now. It seems to clear up several hours or maybe a day later.
How can we work around this? Is there a fix?
Tagged:
0
Answers
-
Hello @Mark Fertig,
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
- Navigate to Edit
- Preferences...
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Once that is done, see if the issue still continues to persist.
Hope this helps!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0
This discussion has been closed.