Vanguard direct connect says transactions downloaded but nowhere to be found
I have not been able to update Vanguard since 6/30/23. Have tried ALL the fixes in community and support articles: reset accounts, deactivated accounts, turned off automatic acceptance of transactions, restarted Quicken and computer, deleted computer temporary files, updated Quicken, updated branding, validated file, super-validated file. When I set up downloads again it looks like it's working, says it downloaded 1346 days of data, but they do not appear in the accounts so that I can review and accept. Vanguard does not appear in the One Step Update list even though the account list says it's set up for direct connect. I've talked to Vanguard but they can't help. Not getting error messages anymore. At first it was saying it downloaded data for accounts that do not exist. I tried setting up new accounts and linking, didn't work for direct connect but I could do web connect one time only. Deleted those accounts before validating. Can't get web connect to work either. My subscription is coming up for renewal. Very frustrated.