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Adding Chase (Amazon) Bill

Robert Armani

How do I add or link the biller to a reminder when it says it's there, but I cannot select it?

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Comments

Quicken Jasmine

Hello @Robert Armani,

Let’s try a few troubleshooting steps for this issue—these steps should resolve things for you, but if not, please come back and post more about your experience so we can investigate.

First, backup your Quicken file.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Robert Armani

https://community.quicken.com/discussion/comment/20395407#Comment_20395407

Thank you for your suggestion.

After I get the error message the program kicks out. I ran the Validation & Super Validation, but it didn't help much.

Quicken Jasmine

Hello @Robert Armani,

Thanks for coming back to update us.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Please let me know how this goes.

Robert Armani

Thanks. I was able to fix it. Now I'm having issues linking the Costco/Citibank. I don't get no errors here, just no connection no matter how I try. Oh well.