Buy security but share balance zero and not shown in portfolio??

MontanaKarl

This is a really weird one and I hope someone has an idea of how to fix…

I have multiple (Schwab) brokerage accounts - personal, spouse, IRA etc - all set to "Detailed" investment tracking method.

In all but one of these accounts, the purchase of a security results in the register showing the correct adjustment to the Share Balance… and that also shows up in the Porfolio tab.

But, in one account, no matter what security I enter for a "Buy" transaction… for an initial purchase / position … the "Share Balance" shows zero… and hence the purchase does not show up at all in the Portfolio. It is as if Quicken Mac (7.3.2 build 703.50456.100) is treating the Buy as an Adjustment.

Problem entry:

Share Balance should show 15,000 as this is an initial position. (If a future basis lot, it would be 15,000 plus prior share balance.). Makes no sense that it shows 0 shares. Not an issue with the security, but does the same with AAPL, etc … all of which have Buy transactions in other QMac brokerage accounts and work fine in those accounts.

Ideas? Thanks! :-)

PS. It can't be related to the build of QMac, as Buy transactions in all of the other brokerage accounts work as they're supposed to.

Jon

Could Quicken be entering a Remove Shares transaction earlier in the register to get you back down to 0 shares total, because for some reason it thinks Schwab is telling it you don't actually own any shares of SWVXX? I can't figure out any other way to enter a transaction that looks like what you have.

Try changing the date on the portfolio tab to a date earlier than this transaction & see if a negative amount of SWVXX appears.

Boatnmaniac

Could it be related to this: SWVXX (Value Advantage Money Market Fund) and SWGXX (Schwab Government Money Fund)?

If it is related to this, then perhaps the $15K invested would show up as part of the Cash Balance of the account rather than as held shares of SWVXX. In this case, your Cash Balance would appear to be unchanged by the buy transaction because you used $15K to purchase the shares but that would get returned right back to the Cash Balance.

MontanaKarl

Thanks, @Jon no other transactions involving the symbol.

Thanks, @Boatnmaniac but I have SWVXX in two other accounts and the shares are tracked properly. The transactions in those accounts have to be entered manually because of Schwab's treatment of SWVXX, but the share totals are always correct. Same method in this account is as above… just crazy that the register entry says 15,000 shares bought… but does not carry that share total over to the share balance field as in the 2 accounts where it works properly! :-(

Other ideas?

MontanaKarl

Argh. @Jon, you were correct and we can mark this as "solved" now…. but I think the QMac behavior is a bug… or at least surprising…

I didn't enter any prior SWVXX transactions… but QMac automatically created a Remove shares transactions at the earliest date in the register to zero out the holding… apparently because I didn't do an online update FIRST so that QMac knew the number of shares held at Schwab. (IMHO it should have just said "Schwab shows no shares of this security - are you sure you want to enter this Buy transaction?" or something … rather than just zeroing it out.)

Deleting the Remove Shares that QMac created without asking me resolves the issue.

Thanks again!