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How to get data from Quicken online restored to desktop (edit)

snewma Member
edited November 8 in Using the Mobile App

I have a file with 2 years of info online. My computer crashed and lost the desktop file that I had originally started. I want my online version to download onto my desktop because online is so limited with functionality. Does anyone have a good solution, perhaps sending to another software to convert the file, etc? Tech support says that you cant go from online to desktop and I find that wildly hard to believe as this is very outdated thinking, especially for all the new updating that Quicken did.