Regions Bank - CC-502

ChaASTATreasurer1
ChaASTATreasurer1 Quicken Windows Subscription Member
edited December 2023 in Download, Add/Update Accounts (Windows)

Access to my Regions Bank account has been down since 11/6. Still can't connect. What's the problem?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @ChaASTATreasurer1,

    Error CC-502 is typically caused by maintenance on the bank's server. To troubleshoot, first, we advise reviewing this error-specific support article.

    If the steps are unsuccessful, then after 24 hours or more, as stated at the bottom of the article, you will need to contact Quicken Support via phone or chat. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    Thank you!

    -Quicken Anja
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