File won't open after Quicken update today

DianeC60
DianeC60 Quicken Windows Subscription Member
edited December 2023 in Signing in, Passwords, and Activation (Windows)
QuickenIssues.pdf

Performed update this morning. When the file opens it shows the data for a moment then goes to a white screen "Having problems with your Quicken ID?" There is no place for me to log in.

I do not use One Drive.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @DianeC60,

    I suggest following the instructions located in this FAQ to attempt to restore your data file and resolve the issue. It is recommended to save a backup before proceeding with troubleshooting steps (just in case).

    I hope this helps!

    -Quicken Jasmine

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