File won't open after Quicken update today

DianeC60
DianeC60 Quicken Windows Subscription Member

Performed update this morning. When the file opens it shows the data for a moment then goes to a white screen "Having problems with your Quicken ID?" There is no place for me to log in.

I do not use One Drive.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @DianeC60,

    I suggest following the instructions located in this FAQ to attempt to restore your data file and resolve the issue. It is recommended to save a backup before proceeding with troubleshooting steps (just in case).

    I hope this helps!

    -Quicken Jasmine

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