CIT Bank Stuck in MultiFactor Authentication Loop (QMac)

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This discussion was created from comments split from:

CIT Bank-New download issue

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Comments

  • Marc
    Marc Member ✭✭
    edited November 2023

    I am having the same issue. I am on a Mac

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Marc,

    To troubleshoot this issue, could you please provide more information? Is this happening when you try to update an account that is already in your Quicken, or is then happening when trying to add a new account? Are you getting any error messages or error codes? When did you first notice this issue? If the financial institution gives you the option, does temporarily disabling the multi factor authentication let you connect or update your account?

    I look forward to your response!

    Quicken Kristina

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  • Marc
    Marc Member ✭✭

    This is an account that is already in the system. I noticed it about a week ago. no option if this is a trusted browser or public computer. I have to do the same 2FA when I sign in on a computer so it might be a CIT change.

  • brittsky99
    brittsky99 Quicken Windows Subscription Member ✭✭

    Same issue here too

This discussion has been closed.