Vision Bank recently converted to new online system. Cannot connect.

ilittle3

After deactivating account I cannot connect. Error cc-502. I can connect fine going straight to the website, but not using Quicken. Using Windows. Problem started right after new online system introduced. Second day of trying. Same thing over and over.

Tried the reset, but didn't help.

Thanks - ilittle3

Quicken Anja

Hello @ilittle3,

Error CC-502 is typically caused by maintenance on the bank's server. To troubleshoot, first, we advise reviewing this error-specific support article.

If the steps are unsuccessful, then after 24 hours or more, as stated at the bottom of the article, you will need to contact Quicken Support via phone or chat. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

Thank you!