New online account added; reset my opening balance on my checking account to negative number
Does anyone have an updated resolution for this?
I added a new credit card with my bank. Quicken has to go through this whole process of linking or checking all the accounts. I didn't change anything! Other than creating this new account.
Now my checking account has a negative opening balance, not zero, a negative number!
What do I do to fix that. How come Quicken has not fixed this?????????
This topic is closed but describes the same issue:
This was the advice from a superuser on the 4/19/2023 post: Has anyone else had this issue?
Yes, lots of them. The re-activate process screws up and seems to include both some duplicated transactions and Pending transactions and thinks that the Opening Balance needs to be changed.
Bottom line is, Quicken has a screwed up process and while yours are all $0, we advise users to enter the correct opening balance in the memo for future quick reference.
Comments
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Hello @Stacey,
In order to better assist you further, could you please provide the name of the financial institution you are experiencing this issue with?
Check back and let us know!
-Quicken Anja
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Anja,
Bank of america.
Stacey
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yes - as mentioned - we have suggested that you go thru all your accounts
and scroll up to the Opening Balance and copy that amount over into the MEMO field for safe keeping -
and when things look wonky, go back and take a look for any changes -This randomly appears with "updates" - like Quicken software updates, and updates to your Quicken like Adding an Account -
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