Dillards Credit Card - AX

Torch
Torch Quicken Windows Subscription Member
edited December 2023 in Registers & Transactions (Windows)

The Quicken link regarding the Dillards AX Credit Card does not work. It has not worked for a number of months. I contacted Dillards Customer Service today and the representative said they had no knowledge of 1) Quicken, 2) the nopn-functioning link between Dillards and Quicken and 3) had no internal resource at Dillards to whom they could refer.

Quicken, please call Dillards @ 800.643.8278 and work out this problem.

Comments

  • MSWMD
    MSWMD Quicken Windows Subscription Member

    I think this should be a simple fix. Quicken thinks the online financial site for dillards is dillards.com. It's actually:
    Dillards.myonlinesourcecenter.com. I would think the experts at quicken could fix this….

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Torch & @MSWMD,

    If Quicken shows an incorrect URL for the financial institution, then it will require the financial institution to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Anja
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