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my payee line is randomly filling with "PNC Mortgage Equity Account" and it has been goingg on

on since the beginning of the 2nd quarter 2023 or so. How can I stop these entrees from happening? Is it my Q problem or the bank's or both? Thank you.



  • Hello @racer401,

    To troubleshoot this issue, could you please provide more information? Is this issue happening when you are creating a manual transaction, or is this happening with downloaded transactions, or both? Is this happening only with newly created/newly downloaded transactions, or are transactions that have already been in the register for a while having the payee change unexpectedly? Is this happening only in one account register, or are you seeing this happen in multiple account registers?

    I look forward to your reply!

    Quicken Kristina