How to Log into TreasuryDirect

rmayo53

How to Log into TreasuryDirect? Keep getting a CC-501. Have tried it several times. Have also tried is several months ago and still will not setup the accounts from there,

mikek753b

I'd like to know this as well.

While I'm not aware that Treasury Direct has any required API for this matter yet.

bmoore@

Still not working. Either fix it or don't offer the option.

rmayo53

does anyone that works on the program come here to fine out our issues or should I go somewhere else?

Rocket J Squirrel

I confirm connecting to Treasury Direct doesn't work. It asks for "one time" codes over and over again and always fails.

rmayo53

yes I have tried it many times and doesn’t work

Quicken Kristina

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.    

(CTP-8287)

mikek753b

I have the same CC-501 error

I reported the issue

when we can get ticket number for reported issue to be able to track?

otherwise it's report to a blackhole

rmayo53

yes I have filled many reports and it still doesn't work. Squeaky wheel

mikek753b

hi @Quicken Kristina

Are there any updates for this matter?

rmayo53

Think the only update is to try it and see if it works. Not as of yesterday.

Frankx

Still seeing the CC-501 error.

I did receive the one time passcode but once it was entered the error code appeared. I guess I'll keep trying…

Frankx

rmayo53

That tells me they are communicating but still not going through. 🤥