After the multiple problems with Fidelity Rewards Visa over the last few months being allegedly resolved, I am still having problems. When I do a "One Step Update" (which includes this account) I always get told that the update is complete (i.e., no problems). Frequently I notice that there are no transactions in the Fidelity Rewards Visa account for a considerable amount of time. When this occurs, I need to "Edit/Delete account | Online Services | Reset Account". Upon doing this a plethora of transactions are posted over a number of dates. For a time after this annoying annoying task, "One Step Update" works on the account and transactions are posted … until they don't. Then when I notice a considerable amount of time has past without transactions, I need to repeat the process.
Is this ever going to get fixed? I don't really care if this is a Quicken or Elan Financial problem. I just want it fixed!