Charles Schwab - Add Account failed error message

Quick Steve
Quick Steve Quicken Windows Subscription Member

I have tried to link my Charles Schwab Accounts (Schwab took over TD accounts). I have logged in and authenticated via Quicken / Charles Schawb and I get the following error message.

Note, I have turned off my anti virus and cleared the cashe / history on my internet browser.

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Quick Steve,

    To troubleshoot this issue, I would recommend pausing or temporarily disabling browser extensions/add-ons. Sometimes they interfere with the authorization process and cause the issue you are seeing. Once you have done that, test to see if the issue is resolved.

    If the issue persists after that, I would recommend temporarily setting a different default browser. That can resolve the issue if the issue being caused by the browser or by browser settings.

    I hope this helps!

    Quicken Kristina

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited November 2023

    What happens when you directly log into the Schwab online website - with your User ID / password ?
    Is there any 2FA enabled ?
    Does it work - can you see your TD accounts ?

    which name are you using for the Add Account ?

    68824 68824 68824 Charles Schwab & Co., Inc.
    https://www.schwab.com/ 866-855-9102
    https://www.schwab.com/ ACTIVE
    BANKING,CREDIT,ACCOUNTINFO,INVESTMENT,401K&EXP-WEB-CONNECT
    ….
    03793 03793 03793 Charles Schwab Bank -Web Connect
    https://www.schwabbank.com/ 888-403-9000
    https://www.schwabbank.com/ ACTIVE BANKING&WEB-CONNECT

  • Quick Steve
    Quick Steve Quicken Windows Subscription Member
    1. I can log into my Schwab accounts directly with no issue
    2. I disabled all extensions and add ons - Still did not work
    3. I switched default browser - Still did not work
    4. I cleared all browsing history - Still did not work.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    which Schwab account name are you using - as per asked above

This discussion has been closed.