Chase credit downloaded into my mechanics bank checking!


What a mess!

I got a new computer. Geek Squad transfered Quicken for Windows and theoretically all my datafiles from my old machine to the new one.

After that, I could only find backups to 2022! I tried to do a onestep update. My Chase Credit downloaded 2019 thru 2022 into my checking (which is The Mechanics Bank, not Chase!). What a mess. How should I fix it???


  • Quicken Jasmine

    Hello @Klevenson,

    We recommend that you contact Quicken Support directly for further assistance as they can utilize tools such as screen share and will be able to better assist you with this issue.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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