Resolved - CC-601 Chase - Cannot find an account with non-zero balance.

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Ps56k2
Ps56k2 SuperUser ✭✭✭✭✭

another day of Quicken Roulette - this time it's Chase - Friday December 1st

QWin - R54.16 - Win10

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  • DisplacedHoosier
    DisplacedHoosier Member ✭✭✭✭
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    Same here for all my Chase accounts.

  • joefromsf
    joefromsf Member ✭✭
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    Same here, cc-601 error during One Step Update. Started 12/01/2023.

  • lanaraemac
    lanaraemac Member ✭✭
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    yup. same thing here.

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    It is hitting Quicken Mac too, so I think it is safe to say that it is a problem a Chase.

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  • Q_comm_red
    Q_comm_red Member ✭✭
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    Same here, cc-601 error during One Step Update. Started 12/01/2023.

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
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    Maybe error at Chase - or since it’s EWC+ it might be Intuit proxy services

    QWin - R54.16 - Win10

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited December 2023
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    Doubt it is at Intuit, unlike Express Web Connect, Express Web Connect + has a standardize protocol between Intuit and the financial institution. The GREAT advantage of this is that there is only one "program" running for all financial institutions that use Express Web Connect + instead of a "script per financial institution" or such. It is the reason why with using Direct Connect, almost every time you see an error it is because of the financial institution not Quicken. The "disadvantage" is that if you mess up that program (like an update to Quicken) then ALL of the financial institutions using that protocol fail.

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    It is now working for me.

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  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited December 2023
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    Saturday morning - Dec 2 - works fine now - resolved

    QWin - R54.16 - Win10

This discussion has been closed.