Resolved - CC-601 Chase - Cannot find an account with non-zero balance.

Ps56k2
Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

another day of Quicken Roulette - this time it's Chase - Friday December 1st

Comments

  • DisplacedHoosier
    DisplacedHoosier Quicken Windows Subscription Member, Windows Beta Beta

    Same here for all my Chase accounts.

  • joefromsf
    joefromsf Quicken Windows Subscription Member ✭✭

    Same here, cc-601 error during One Step Update. Started 12/01/2023.

  • lanaraemac
    lanaraemac Quicken Windows Subscription Member ✭✭

    yup. same thing here.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    It is hitting Quicken Mac too, so I think it is safe to say that it is a problem a Chase.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Q_comm_red
    Q_comm_red Quicken Windows Subscription Member ✭✭

    Same here, cc-601 error during One Step Update. Started 12/01/2023.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    Maybe error at Chase - or since it’s EWC+ it might be Intuit proxy services

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited December 2023

    Doubt it is at Intuit, unlike Express Web Connect, Express Web Connect + has a standardize protocol between Intuit and the financial institution. The GREAT advantage of this is that there is only one "program" running for all financial institutions that use Express Web Connect + instead of a "script per financial institution" or such. It is the reason why with using Direct Connect, almost every time you see an error it is because of the financial institution not Quicken. The "disadvantage" is that if you mess up that program (like an update to Quicken) then ALL of the financial institutions using that protocol fail.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    It is now working for me.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited December 2023

    Saturday morning - Dec 2 - works fine now - resolved

This discussion has been closed.