Quick Classic creating incorrect currencies for Retirement accounts

Hussarman2000
Hussarman2000 Quicken Canada Subscription Member ✭✭

Bug report:

In Quick Classic (R53.17 Canada Edition) when I attempt to create a new Retirement account using the Canadian Dollar as currency, upon creation Quicken changes this to UK Pounds which coresponds to my Windows global settings. When I create any other Offline Account type - Other Investments, TFSA, Brokerage, Chequing, Savings, Credit Card - it correctly creates these in Canadian Dollars and this defect does not occur.

I am using Windows 11 Home 22H2.

This has been an issue for almost two years now and was previously reported on thread https://community.quicken.com/discussion/comment/20211161 [Removed - Speculation/Inaccurate]

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Hussarman2000,

    I reviewed the thread you linked and can see in the earlier troubleshooting, it was determined that the issue was happening only in your file (the test file you created back then did not assign UK Pounds to Retirement accounts). That indicates this issue is a file specific issue.

    Since you already did a Validate/Super Validate during the original troubleshooting and it didn't correct the issue, and restoring a backup from before the issue started would be sub-optimal (it would leave you with a 2 year gap in info that would need to be filled back in), I suggest that you try creating a copy of your data file. Doing so will rebuild all of the internal lists and database tables. If successful, you would then move forward with the copied file. To create a copy, please navigate to File > Copy or Backup File... > Create a copy or template (see examples below) which will also allow you to select a date range to move forward with.
    If you wish to move forward with your entire data file, please check the full date range of your entire data file before copying so you can enter the correct date range if you do not wish to "shrink" your file by eliminating certain dates. Note: You would not need to "shrink" your file unless you suspect the issue is being caused by older transactions and believe that adjusting the date range to exclude those transactions will fix the problem.

    It's important to know that all online services will be disconnected in the copied file, and you will need to sign back in with your Quicken ID and reconnect all of your online accounts, online billers, Quicken Bill Manager services, etc if you plan to use that copied file going forward. The reason for this is that the new copy also creates a new and separate dataset ID.

    If the issue is not resolved in the copied file either, then feel free to switch back to your original file.

    Please let me know how it goes!

    Quicken Kristina

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