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can't enable check pay for American Express checking account

Flashwood

I have a new American Express checking account. I can not enable check pay for this account. I just get a pop up that says "could not set up account for check pay". I am able to use check pay for my Wells Fargo checking account and have used this for years, but not for the American Express checking account.

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Quicken Jasmine

Hello @Flashwood,

We do currently have an active alert regarding various issues with Bill Pay and Check Pay, this could be contributing to the issues that you are experiencing.

You may follow this link to access that alert and bookmark it to keep up to date with all further information.

We apologize for any inconvenience caused in the meantime.