Citibank cc-800 5 days in a row after deactivating it each time

MrZipp
MrZipp Member ✭✭✭
edited January 2024 in Download, Add/Update Accounts (Windows)

This one is for JCPenney

Recurs each time. All other accounts work fine.

thoughts?

Mr. Zipp

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @MrZipp,

    If you've deactivated or deleted an account and then restored a Quicken backup file, you'll receive a CC-800 error.

    You may follow this link to access a FAQ that provides more information and some troubleshooting steps. It is recommended that you save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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