CFNA - Express Web Connect issues with Firestone Credit Card (edit)


OS: Windows 11 Home Edition

Version: Quicken Classic Business & Personal - Release 53.16

I am having issue with my CFNA Firestone Credit card account. I have this issue even from the previous release.

I have CFNA account with Online setup using the Express Web Connect method. I have Deactivated and Reset Account several times. But although its seems to connect because I get prompted to input a code that is sent to my email, it does not update my transactions. When I have attempted resetting or deactivate the online services, it only checks for transaction since the past day. I don't think this account has every synced. I've had to manual update my registry.

Is there an issue with CFNA?

[edit - added Express to title to clarify connection type]


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    here is the config - and yeah, only EWC is supported -

    60831 60831 60831 CFNA Firestone Credit Card ACTIVE

    QWin - R54.16 - Win10

  • Toriumu
    Toriumu Member

    My balance is currently at $0.00. No way to really check if it is working or not until I use the card again. My Quicken software just recently updated.

    OS: Windows 11 Home Edition

    Version: Quicken Classic Business & Personal - Release 53.16

    Thanks to everyone who responded to this post. I appreciate the help. I'll just have to wait until the next time I use the card for a car repair.

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