Merrill Lynch account Intinc has a share balance which shows up on report as balance

Sunshine1
Quicken Windows Other Member ✭✭
Quicken Windows R53.16 27.1.53.16
One Intinc transaction has 7.07 in the shares column. Old ones do not.
This account has no money in it, but a report on all account balances show the 7.07 as the balance for this account.
I tried editing the transaction, but does not have anything to delete in the transaction.
I even tried deleting and readding but it comes back
I need to fix so I can close this account.
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Hello @Sunshine1,
To troubleshoot this issue, since it still sees securities worth $7.07, the first thing I would suggest is backup your Quicken file, then try doing a Sell transaction to zero the account out.
Please let me know how it goes!
Quicken Kristina
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