Did Voya Retirement change again? Receiving Care Code: FDP-102

JPauly
JPauly Quicken Mac Subscription Member
edited January 2024 in Errors and Troubleshooting (Mac)

I have had this account successfully linked for a while and it stopped working again. I am a former Voya employee if it matters. I have tried to re-link the account and just cannot get it to reconnect.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @JPauly,

    Error 102 (or FDP-102) is displayed when a bank is selected that is unavailable; or you have changed your sign-in information with your financial institution and the new credentials are not carried over to Quicken.

    You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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