Getting error OL-362 when trying to manually download account info


This discussion was created from comments split from:

Bank of America Credit Card - unable to connect



  • beroman
    beroman Member

    When I try to do a manual download of a single credit card, I get this message: The account you selected cannot contain the data you have downloaded. Please select a different account. Error (OL-362-A) (OL-362-B). No matter which account I download, I get the same message. Bank of America cannot figure the problem and so far, Quicken has not been able to figure it out either.

  • Quicken Jasmine

    Hello @beroman,

    To clarify, your Bank of America accounts are not set up for online downloads? What do you see when you navigate to Tools > Account List?


    -Quicken Jasmine

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