Getting error OL-362 when trying to manually download account info

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System
System Member admin
edited January 12 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Bank of America Credit Card - unable to connect

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  • beroman
    beroman Member ✭
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    When I try to do a manual download of a single credit card, I get this message: The account you selected cannot contain the data you have downloaded. Please select a different account. Error (OL-362-A) (OL-362-B). No matter which account I download, I get the same message. Bank of America cannot figure the problem and so far, Quicken has not been able to figure it out either.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @beroman,

    To clarify, your Bank of America accounts are not set up for online downloads? What do you see when you navigate to Tools > Account List?

    Thanks!

    -Quicken Jasmine

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