Update downloads never accurate

Zebomatic
Zebomatic Quicken Mac Subscription Member
edited February 24 in Download, Add/Update Accounts (Mac)

I bank with Chase, just for convenience and proximity sakes.

Quicken downloads for my Chase accounts have never been accurate, in all the years of being able to sync to Quicken. Grossly inaccurate data, why is that, Quicken?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Zebomatic,

    Would you mind providing more information? Are you receiving any error codes or messages? Are you missing transactions when downloading? Are the downloaded transactions producing incorrect information?

    I look forward to your response!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • aalvarez
    aalvarez Quicken Windows Subscription Member

    Same here. My chase account was downloading to my quicken account all year. Last update was 11/30/23. I've tried everything…..deactivate, even delete account. Made it worse. Luckily I have a backup. No matter what I try, it still won't download any chase charges past 11/30/23.

    Frustrating. Guess I'll need to manually input data to finish tax year.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @aalvarez,

    Thank you for joining this thread.

    Would you mind answering the questions that are located in my previous response?

    Thanks!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.

Categories