Grossly incorrect currency conversion rate for the Mexican Peso to Canadian $:

Douggie
Douggie Quicken Canada 2016 Member ✭✭
edited January 18 in All Things Canadian (Windows)

This is the second time in the last couple of weeks that I have encountered problems with Quicken using a grossly incorrect currency conversion rate for the Mexican Peso to Canadian $:

image.png

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Douggie,

    This sounds like a potential data file issue.

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!
    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first 

    save a backup

     file prior to performing these steps.

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Jasmine

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  • Arctic Hare
    Arctic Hare Quicken Windows Subscription SuperUser ✭✭✭✭

    @Douggie Don't bother with the file validation - it's not a data file issue. I got a similar/same result - mine is just off by one day. You got the bad result on the 17th and I got it one day earlier on the 16th. Both values probably map to Friday close. A normal result was provided today (18th). There was a one-day problem with the data feed. I suggest just deleting the bad value and manually entering a correct value. See the screenshot below from my system.

    image.png

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