Unable to reauthorize Amex online services

Michael Rosen

When I try to update my Amex account, I get a message that I need to reauthorize my account. However, I get a message that I need to accept all downloaded transactions.

So, I took care of that and all downloaded transactions have been accepted.

I try to reauthorize again but I get the same message again, but there are no downloaded transactions and the red flag is still appearing next to the account.

I tried closing Quicken and reopening and validating the file. I don't remember how to do a super validate.

Thanks.

Running Quicken Classic Premier vR53.32 Build 27.1.53.32

Edition Windows 10 Home
Version 22H2
Installed on ‎10/‎7/‎2020
OS build 19045.3803
Experience Windows Feature Experience Pack 1000.19053.1000.0

Quicken Anja

Hello @Michael Rosen,

If you haven't already, please take a moment to review and follow the instructions found in this support article.

Also, see below for Super Validate instructions.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!

Quicken Anja

Hello @Michael Rosen,

If you haven't already, please take a moment to review and follow the instructions found in this support article.

Also, see below for Super Validate instructions.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!

Michael Rosen

Hi, I found one transaction in the Online Center that does not appear in Download Transactions. Compare to register does not work. I have too much recent data to restore a backup and Super Validate didn't fix anything.

Thanks.

Michael Rosen

I missed one of the steps to create a copy. That worked. Thanks.