Error when connecting to serve.com

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JonAlex
JonAlex Member ✭
edited January 24 in Errors and Troubleshooting (Mac)

Hello,

I am receiving the Care Code CDP-155 code when trying to connect to American Express Serve(seve.com). How can I fix it?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @JonAlex,

    An FDP-155 error message will be presented when the financial institution is blocking access to their servers, preventing Quicken from retrieving data to download to your file. In some cases, this block is permanent. You may follow this link for more information.

    As per the FAQ:

    If the issue persists

    If you are still unable to resolve the issue, please contact the financial institution's customer support for further assistance. 

    -Quicken Jasmine

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