I am having trouble direct connecting to Mountain America C.U.

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cisgenderm
cisgenderm Member ✭
edited January 27 in Download, Add/Update Accounts (Windows)

Hi. I'm having a hard time on Quicken Desktop adding a second MACU Direct Connect account to my Quicken Windows. It adds the first Mountain America Credit Union account just fine, but then when I enter the account number and password to add another account, the pop-up window disappears with no message. It is quite bizarre.

I called MACU customer support, but they were clueless and told me to contact Intuit.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @cisgenderm,

    To clarify before proceeding, these accounts are with different usernames/passwords? How long has this issue been occurring?

    Thanks!

    -Quicken Jasmine

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