ONGOING 1/12/24 MFA via Email not being received

Quicken Janean

There is currently an issue where customers are not receiving MFAs via Email.

We suggest checking your spam and junk folders as well as your spam/web filters. If this does not fix the issue, we suggest contacting support for further assistance and reporting. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thanks!

(Ticket #10702473)

Quicken Janean

UPDATE 1/5/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Janean

ONGOING 1/12/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!