Transactions & Reconciliations Missing

SierraRed
SierraRed Quicken Windows Subscription Member

I am using Quicken Classic for Windows, Business & Personal, Build 27.1.53.32

This past weekend I reinstalled Windows 11 on my computer. I backed up all of my files, including Quicken. When I reinstalled Quicken and opened my data file, I had some problems. On my principal checking account all transactions are there, but all reconciliation since 06/2022 is gone. On all of my other accounts, loans, etc. all transactions since 06/2022 are gone.

I tried validating and repairing the file. It did repair a few issues but did not bring back the transactions or reconciliations. Right now, I'm looking at having to recreate a year and a half of data, which would have to be done before I send anything to my accountant, so any suggestions would be greatly appreciated.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @SierraRed,

    Is this occurring with Principal Financial Group? What is your connection method with Principal? You can see the connection method by navigating to Tools > Account List. Did you backup your files to a cloud service or your computer's harddrive? Were there any error codes or messages when you opened the file?

    Thanks!

    -Quicken Jasmine

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