Why won't Quicken open

cclarson
cclarson Quicken Windows Subscription Member
edited February 6 in Installing and Updating (Windows)

I use Quicken Classic Premere on a desktop Win10 I have update from Dec. 2023

About 2 weeks ago a problem happened. When I start Quicken I see the usual splash screen but the program doesn't open on my screen. When I hover over the Quicken icon on the taskbar, I see my checkbook minimized. I can't get it to run full screen. Please help!

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @cclarson,

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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