Optum Bank HSA - Login redirection failure
When I try to connect to Optum Bank HSA I get a multi-factor authentication error. I know they are using HealthConnect ID for the account, but how do I get it working. I did look at the other threads, but there is no mention of a solution, just that "It is working now."
Error:
An unexpected error occurred.
Please try again later.
Care Code: FDP-102
Details:
FI_TIMEOUT
Retry. Login redirection failure.
Comments
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Hello @minon_bob,
Error 102 (or FDP-102) is displayed when a bank is selected that is unavailable; or you have changed your sign-in information with your financial institution and the new credentials are not carried over to Quicken.
You may follow this link for more information.
I hope this helps!
-Quicken Jasmine
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Tried both items in the document, no joy on either one. I am still getting:
Please try again later.
Care Code: FDP-102
Details:
FI_TIMEOUT
Retry. Login redirection failure.0 -
Hello @minon_bob,
As per the FAQ:
If the issue persists: Please contact Quicken Support so we can help fix this issue.
Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that we could not be of more assistance.
-Quicken Jasmine
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