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Do not see transaction to review in downloaded list

vmikhalyov

Hello everybody!

I have downloaded my transactions from my bank as usual. I see the red flag showing that there are transactions to review. I see the transaction in Tools > Online Center. But they are not displayed in Downloaded Transactions list. In the past they were automatically displayed in the downloaded transactions tab.

I ran Validate and Repair. No problem was reported.

Please help!

Thanks,

Vlad

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Quicken Anja

Hello @vmikhalyov,

If you haven't already, please take a moment to review and follow the troubleshooting instructions found in this support article.

Hope this helps!

vmikhalyov

Hello Anja,

I tried the steps described in the support article. it didn't help. I even restored my last backup file and downloaded transactions for one account again. Downloaded transactions are ampty. I see them in the Online Center, but clicking on "Compare to Register" does nothing (Online Center is minimized and that's it).

Quicken Anja

Thank you for following up, though I'm sorry to hear that the instructions failed to resolve this for you.

In that case, I advise that you contact Quicken Support directly for further assistance and possible escalation if they see fit.

Thank you!