Renewed my subscription. Account on Quicken lists expiration as 2025. Desktop doesn't work. reports subscription expired.
Hello @Bet Nel,
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
Once that is done, your program should reflect your new expiration date.
Hope this helps!
Thank you. It did work. However, what is the problem with the program not properly updating after I dropped another $80+ on the renewal?
Substandard programming that cost me more time than I had to finally resort to the 'Community'. Limited hours for tech support and poor documentation on this site. What are users paying for?
For reference … If Quicken is running while you perform the renewal process on the server, you need to perform an action which makes Quicken "call home" to the server. It doesn't happen "automagically". So, after completing the renewal on your account at quicken.com, taking only one of the following actions should have made Quicken on your PC refresh the registration token:
Hmm, I stop & start Quicken everyday & do the One step update weekly. Obviously those actions did not refresh the registration in the 2 or 3 weeks between updating & the experation issue.
It is fixed now but still feel like this is a programming problem that should not exist.
