question about upgrading renewal problem

JamesX714
JamesX714 Quicken Canada Subscription Member ✭✭
edited February 2024 in Signing In, Passwords, and Activation (Mac)

my current renewal is sept 2024, when I go to upgrade to home and business I expect that the renewal would be another 12 months but it shows June 26, 2025 which is only 9 months but I am being charged full annual cost - what am missing here?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JamesX714,

    Please contact Quicken Support directly for assistance. Our support agents will have the necessary tools available in order to correct this for you, that this channel, unfortunately, does not.

    Thank you!

    -Quicken Anja
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