Why has quicken windows check printing messed up?

Question

Just recently alignment of standard checks stop aligning properly. 1st check is aligned and prints properly. 2nd check appears to double the alignment of first check and third check is triple off.

on the phone with tech for two hours and no resolution. Version R53.32

UKR · Answer

Thanks for the images.

In future, please create images in  PNG, JPG, or GIF format only. They're easier to work with than PDF files.

How do I post a screenshot in the community from windows

How do I post a screenshot in the community from a mac

Sorry about the test sheet only printing 1 check even though you selected a Full Page.

Looking at the check forms, it appears to me as if your printer isn't set up properly (in Control Panel / Printers and Devices) and uses some kind of "fit to page" setting. It should, by default, select paper size 8.5*11", standard paper, single sided, 100% reduction/enlargement. Do not use any "Auto detect" or photo print settings.

For your individual print jobs, you can click the "Properties" button on the printer selection panel in Quicken, but your default settings in Windows Control Panel should be such that any "auto-this-or-that" settings are off and the result is a standard quality, single-sided page on letter size plain white paper.

Before I forget to mention it … if your printer is currently connected to your laptop using WiFi wireless or Bluetooth, try printing using an Ethernet cable to your Internet router. Also try direct-connecting the printer using a USB cable. Sometimes printers produce different results when using a different connection method.

Bandannaranch · Answer

PNC Bank, NationalA.pdf

check settings1.pdf

check setting2.pdf

Printer is a new Epson ET-5180 EcoTank Model C661B.

Running Windows 10.0.22621

When I look under system information and under system manufacturer, it says Acer.

Print drivers are updated

Printing a test sheet only prints the top check. There is no way that I see to print a test sheet for all three checks. It only gives me test sheet option which prints one check at the top of the page.

UKR · Answer

If possible, please take a picture of a misprinted check sheet on check stock, black out all personal information and attach the picture here.

Also please tell us the make and model of your printer.

What version of Windows? Have you recently upgraded or reinstalled Windows or moved to a different computer?

Are you running Windows under a VM or native on a Windows PC?

How about printer drivers? Have you checked to see if a newer printer driver is available for download from the printer manufacturer's website? The drivers that come with the Windows installation material are not always up to date.

Does the same alignment problem occur if you print an Alignment Test sheet on blank paper?