no transactions dowloading
Mac user. 30+ years of quicken subscription. first time this has happened.
click onestepupdate.
process shows status bar.
finishes.
Update Summary states: 9 successful connections
18 accounts updated
0 (ZERO) new transactions downloaded
I have been unable to download any new transactions for any account since 1/9/24
Steps I've taken
logged out
logged in
reset connections
Nothing is working. Please help
Comments
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also for above information
Version 7.5.0 (Build 705.51936.100)
macOS 14.2.1
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Hello @SCW,
Are you receiving any error codes or messages? Did this issue begin to occur after a recent update? Are these accounts across multiple different financial institutions? If so, which ones?
Thanks!
-Quicken Jasmine
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no error messages as you can see from the summary screenshot.
Happened before current update and after current update.
9 different institutions across multiple accounts. Not stating them publicly.
Spoke with someone from tech support on Friday AM who absolutely couldn’t help me.
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