Account Online Balance Doesn't Update

kelleycm
kelleycm Quicken Mac Subscription Mac Beta Beta
edited February 24 in Download, Add/Update Accounts (Mac)

When I go to "Update All Accounts", all accounts seemingly update without any errors.

However, when I then go in to reconcile at least two accounts (both Citi CCs; not sure I've noticed the issue on other cards or accounts), new transactions definitely downloaded but the online balance hasn't seemingly updated to the correct online balance and thus account reconciliation can't happen properly.

Processing a second update via "Update The Selected Online Account" does correct this issue, as it updates the online balance and lets me reconcile properly.

Running Version 7.5.0 (Build 705.51936.100) of Quicken Classic Business & Personal for Mac on macOS 14.2.1.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @kelleycm,

    When did you begin to notice this issue? After a recent update? Have you attempted any troubleshooting steps?

    Thanks!

    -Quicken Jasmine

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  • VTFURRS
    VTFURRS Quicken Windows Subscription Member

    This is happening to me on all my credit card accounts. I have tried validating and repairing my Quicken data file repeatedly.

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