New Product release update corrupted my file

iusdcm1
iusdcm1 Quicken Windows Subscription Member ✭✭✭
edited February 2024 in Errors and Troubleshooting (Windows)

Hi during my update earlier today I received a message that there is a new quicken release version available. So I tried to update to that as I usually do. Well the update went into a continuous never ending loop so I had to cancel the update. Next it said my file was now corrupt.

So I restored a prior file. Now I don't see anything about an update. I read that you are sending out version R54.9 and I am on R53.32. I there a problem rolling out the new update?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @iusdcm1,

    If you are still not receiving the option to install the update, then you can manually download and install the update through the Manual Patch found in this support article.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • iusdcm1
    iusdcm1 Quicken Windows Subscription Member ✭✭✭

    okay I will try that. Thanks.

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