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I am having trouble updating Northern Trust Bank and getting error OL-220A.

jonathanaarons

I am having trouble updating Northern Trust Bank and getting error OL-220A. Anyone know any fixes??

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Quicken Anja

Hello @jonathanaarons,

Which connection method are you using to download transactions from Northern Trust Bank (Express Web Connect, Direct Connect or Web Connect .QFX)?

Check back and let us know!

jonathanaarons

it’s direct connect

jonathanaarons

I have not had any problems until this week and no notification of any changes

Quicken Anja

Thank you for following up!

Please take a moment to review the error-specific guidance found in this support article regarding error OL-220.

As stated at the bottom of the article, you will need to contact the financial insitution directly for further assistance:

Direct Connect - You will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary.

We apologize for any inconvenience! Thank you.

jonathanaarons

thank you

Quicken Anja

You’re welcome!