CC-501 error with Credit Union

System

This discussion was created from comments split from: Discover CC-501 Error.

Pls_Help_Dave

I've had this same problem with my credit union for the past 3 days… I will be calling on Monday.

Quicken Kristina

Hello @Pls_Help_Dave,

For a CC-501 error that has persisted longer than 24 hours, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

dHarley

I have been having the same issue for 1 month

Quicken Kristina

Hello @dHarley,

To assist with this issue, which financial institution is this happening with? I recommend checking the Alerts section of the Community to see if it is a known issue. If it is not a known issue, then I recommend reaching out to Quicken Support for assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!