Ameriprise OL-301-A Error

Options
eneranch
eneranch Member ✭✭✭
edited February 24 in Download, Add/Update Accounts (Windows)

Getting this error when trying to One Step Update, I can log into my Ameriprise Accounts without issue.

Anyone have any suggestions ??

Ameriprise Error.JPG

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    Hello @eneranch,

    To start with, if you haven't already, I suggest you review this support article and try to refresh financial institution branding and profile by following the instructions provided below.

    1. In Quicken, select the Tools menu, then choose Online Center.
    2. Click the Financial Institution dropdown arrow and select the financial institution.
    3. Press CTRL+Shift while selecting Contact Info.
    4. Select one of the accounts associated with the bank from the dropdown list
    5. Select Financial Institution Branding and Profile from the list and click Refresh.
    6. Click OK and go online by clicking the Update/Send button.
    7. Attempt your online session again.


    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories