Citi will not post manual entry

clifff

I updated Citi by adding account. When I go to enter a manual transaction the balance changes but there is no entry made. When I search nothing comes up… What is happening? Advice?

Quicken Jasmine

Hello @clifff,

1. Has the sort order been changed in the register? Confirm that the Sort Order in your account register is by Date; just click the top of the Date column in your account register. It's likely the transactions are in your register, just not where you thought they'd be.
   
   
2. Click the Reset button at the top of the register. This will confirm that there's no filtering in your account register.

Please let me know!

clifff

The sort order was correct…I just tried adding a transaction manually and no problem. Who knows why but it is now fine…thank you..

Quicken Jasmine

Hello @clifff,

I am happy to hear that the issue has resolved itself.

Please do not hesitate to reach out with any further questions or concerns.

Thanks!