Error FDP-1022 (CP_SERVER_ERROR - Invalid credentials)

V-Cool
V-Cool Quicken Mac Subscription Member ✭✭
edited February 27 in Download, Add/Update Accounts (Mac)

I am getting this error for every account that requires a text of a 6 digit code including my Synchrony, Navy Federal and Bank of Oklahoma.

I tried disconnecting and setting up again. It has me put in the credentials and it does initially connect successfully for the establishment of the account and pulls the accounts so I can connect them correctly.

Then when it asks a second time where to send the 6 digit code, it doesn't send a code this time to do the actual update and I get the error in the title. Is this related to some of the other connection error posts I'm seeing?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 26

    Hello @V-Cool,

    This is a known issue and has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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