Account Balance Report Error

Dean Mechler

I have one account that is over reporting its balance (by ~$159,000). The account list on the side panel lists the correct balance. All my balance sheets and other reports mis-report this one account. I spent an hour with a tech service rep. He gave me a case number but I haven't heard back in over a month... Anyone else ever see this problem?

Windows Premier on Windows 11

Quicken Anja

Hello @Dean Mechler,

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!