For about a week I am unable to download and get an error message that says there is a connectivity issue. I have deactivated and reactivated. I have downloaded from their website. Nothing has worked so far.
Hello @dennispowers3439,
Aside from the error message you are receiving, does there also happen to be any specific error code associated with the message that you can provide us with here, please?
Check back and let us know! Thank you.
