Bug in Quicken Related to the Attachment Paperclip Icon

jeff.litch
jeff.litch Quicken Windows Subscription Member

I just reported this bug, and I am wondering if anyone else has experienced it. when I drag files into the "Add Attachment" dialog, I do not get the paperclip icon, showing that there are attachments. However if I specifically pick a file from this dialog, I do get the paperclip icon. Please let me know if you experience this behavior, or is it just me. Thanks!

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @jeff.litch,

    To assist with this issue, please provide more information. When did you first notice this issue? Do you recall which version of Quicken you were using when it started? Do you keep your Quicken file on your C drive or is it on a shared network drive?  Is your Quicken file synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

    The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

    If your file is on a shared drive or a cloud drive, please try moving it directly to your C: drive and test to see if the issue is resolved.

    I look forward to your reply!

    Quicken Kristina

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